Privacy Policy

Last updated: June 25, 2025

At Petyzoom, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website  no matter where in the world you are.


Who We Are

We are Petyzoom, an online store offering innovative pet gadgets and smart accessories for modern pet owners.
Our website address is: https://petyzoom.com


Information We Collect

We may collect personal information when you:

  • Visit or browse our site

  • Register an account

  • Make a purchase

  • Subscribe to our newsletter

  • Submit a review or contact our team

This may include:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (processed securely via third parties)

  • IP address, browser type, device information, and location

  • Purchase history and product preferences


How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about orders, returns, and support

  • Personalize your experience and recommend products

  • Send promotional emails (only if you’ve opted in)

  • Improve our website and customer experience

  • Meet legal or regulatory requirements


Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and cart contents

  • Improve website performance and security

  • Track analytics using tools like Google Analytics

  • Support third-party integrations (e.g., chat, payments)

You can control cookie preferences via your browser. EU visitors will see a cookie consent popup.


Embedded Content

Some content on our site (e.g. videos, product reviews) may come from third-party websites (like YouTube or Trustpilot). These sites may collect your data as if you visited them directly.


Third-Party Services

We only share your data with trusted third-party providers, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing tools (e.g., Mailchimp)

  • Analytics services (e.g., Google Analytics)

  • Logistics and delivery partners

All third parties are required to comply with data privacy standards applicable to your region.


Your Rights

🇪🇺 EU Residents (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (“Right to be forgotten”)

  • Restrict or object to data processing

  • Data portability

  • Withdraw consent for marketing

🇨🇦 Canadian Residents (PIPEDA)

You may:

  • Access your data

  • Request corrections

  • Withdraw consent at any time

🇺🇸 U.S. Residents

Depending on your state, you may:

  • Access, correct, or delete your data

  • Opt out of promotional communications (e.g., under CCPA in California)

To exercise any of your rights, contact us at: privacy@petyzoom.com


Data Retention

We retain your data only as long as necessary to fulfill the purposes above or meet legal obligations. Transactional data may be kept longer for fraud prevention and financial records.


Data Security

We protect your data using:

  • SSL (HTTPS) encryption

  • Secure payment systems

  • Account login security and firewalls

No system is 100% secure. Please use strong passwords and protect your credentials.


International Data Transfers

If you’re located outside our primary servers (e.g., in the EU or Canada), your data may be transferred to servers in the U.S. or elsewhere. These transfers are conducted in compliance with applicable privacy laws and protective measures such as Standard Contractual Clauses.


Children’s Privacy

We do not knowingly collect data from children under 16. If we learn we have, we will delete it promptly.


Policy Updates

We may update this Privacy Policy from time to time. When we do, we will change the “Last Updated” date above. Significant changes will be communicated via our site or email if necessary.


Contact Us

For any privacy questions or data requests, contact us at:

privacy@petyzoom.com